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All application portal pages are strictly tied to the applications. The application portal requires a modern browser to work correctly, this can be Google Chrome, Mozilla Firefox or Edge. The application portal website doesn't work in the Internet Explorer browser, the default browser on the sistest server.

To get access to the application portal you can follow the next steps:

  1. Login to the SISManager on the sistest server.

  2. Open the Admissions Module, find an application you are interested in and click the “Send Applicant Portal Password Reset Email” button

    image-20241216-170218.png

  3. In a few minutes, email will be processed and can be found in the SMPT Trap. Open the SMPT Trap, email with the password reset link should be somewhere on top of the list

    image-20241216-171006.png

    from here you can use the password reset link to reset the password.

  4. Copy the application portal link (first in the letter) and open it using a supported browser. Click the “Forgot your password?” link

    image-20241216-173155.png

  5. Click the “Reset password” button

    image-20241216-173256.png

    Wait for a couple of minutes after you see the “An email was sent to your email address” message and go back to the SMPT Email Trap Viewer

  6. On top of the list, you can find the “Application portal password reset request” email with the corresponding link

    image-20241216-173633.png

  7. Open the password reset link in the supported browser and set a new password

    image-20241216-173829.png

  8. After setting a new password you will be redirected to the login page, where you can sign in using a new password

    image-20241216-174014.png

Application portal description

For applications in the status “Status Unknown”, this page is displayed

...

  1. The “Documents” tab displays a list of documents required for a particular program in the application. The list consists of the document name, received date (if any), due date and “student must provide” criteria. Not received documents, that are overdue are highlighted in red

    image-20241216-182220.png

  2. The “Letters” tab displays all letters with templates sent to the applicant grouped by the program

    image-20241216-182434.png

  3. The “Requested documents” tab displays the list of document requests. The list is sorted by the Due Date having unfulfilled requests on top of it

    image-20241216-184033.png

    The unfulfilled and overdue documents are highlighted. Fulfilled documents are marked with a green check mark. For unfulfilled the upload form is displayed by clicking on the “upload” button

    image-20241216-184845.png

    Users can upload only one file for each request. Only PDF, JPEG and PNG files are allowed. Maximum file size depends on server settings and vires for test and production servers

  4. The automated reminder about outstanding document requests. The reminder emails are automatically sent a week before the due date of a request. If several document requests in one application are due in one week then one email containing a list of all these requests will be sent. The template used for this email can be found under the “IT service automated letters” category, it is called “ADRRL Admission Document Request Reminder Letter”

    image-20241216-210333.pngImage Added

    Two document tags can be used in this template along with some other commonly used document tags

    1. [DOCUMENTLIST] - the list of document requests. This tag contains HTML code with an unstyled list of document names as they appear on the Application Portal

    2. [APPLICANTPORTALLINK] - link to the Application Portal. This is an HTML anchor element with URL

To Add/Remove Document request:

  1. Login to the SISManager on the sistest server.

  2. Open the Admissions Module, find an application you are interested in and navigate to The “Requested documents” tab

    Screenshot 2024-12-17 093427.pngImage Added

  3. To add a document, click on “Add” button

  4. A new dialog box will open. Select the document that the request is for or add the Description(max 1000 words) for the request document(at least one out of document and description should be provided).

    image-20241217-164141.pngImage Added

  5. Select the due date for the document and hit ‘OK’. The document request will be added to the list of requested Documents.

  6. To save the changes, click on the save button.

  7. To Delete any request, go to the line item you want to delete and click ‘Delete’ button.

    image-20241217-183006.pngImage Added

  8. To edit any document request, double click line item to edit and the dialogbox will appear with preselected info. Change the document/Description/Due Date and click OK.

  9. To delete the document slection, press “CTRL” + “DELETE”.

  10. to send the letter after adding a document request, go to Letters tab and select the document request letter in the “letter group” and then, click “Generate Letters”. After that, email or print the letter.

    image-20241218-155600.pngImage Added

    image-20241218-155621.pngImage Added

  11. To save the changes, click save or Cancel to undo all the changes.