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All application portal pages are strictly tied to the applications. The application portal requires a modern browser to work correctly, this can be Google Chrome, Mozilla Firefox or Edge. The application portal website doesn't work in the Internet Explorer browser, the default browser on the sistest server.

To get access to the application portal you can follow the next steps:

  1. Login to the SISManager on the sistest server.

  2. Open the Admissions Module, find an application you are interested in and click the “Send Applicant Portal Password Reset Email” button

    image-20241216-170218.png

  3. In a few minutes, email will be processed and can be found in the SMPT Trap. Open the SMPT Trap, email with the password reset link should be somewhere on top of the list

    image-20241216-171006.png

    from here you can use the password reset link to reset the password.

  4. Copy the application portal link (first in the letter) and open it using a supported browser. Click the “Forgot your password?” link

    image-20241216-173155.png

  5. Click the “Reset password” button

    image-20241216-173256.png

    Wait for a couple of minutes after you see the “An email was sent to your email address” message and go back to the SMPT Email Trap Viewer

  6. On top of the list, you can find the “Application portal password reset request” email with the corresponding link

    image-20241216-173633.png

  7. Open the password reset link in the supported browser and set a new password

    image-20241216-173829.png

  8. After setting a new password you will be redirected to the login page, where you can sign in using a new password

    image-20241216-174014.png

Application portal description

For applications in the status “Status Unknown”, this page is displayed

image-20241216-174213.png

For applications in the status “Application Incomplete” a page with application data is shown

  1. The “Documents” tab displays a list of documents required for a particular program in the application. The list consists of the document name, received date (if any), due date and “student must provide” criteria. Not received documents, that are overdue are highlighted in red

    image-20241216-182220.png

  2. The “Letters” tab displays all letters with templates sent to the applicant grouped by the program

    image-20241216-182434.png

  3. The “Requested documents” tab displays the list of document requests. The list is sorted by the Due Date having unfulfilled requests on top of it

    image-20241216-184033.png

    The unfulfilled and overdue documents are highlighted. Fulfilled documents are marked with a green check mark. For unfulfilled the upload form is displayed by clicking on the “upload” button

    image-20241216-184845.png

    Users can upload only one file for each request. Only PDF, JPEG and PNG files are allowed. Maximum file size depends on server settings and vires for test and production servers

  4. The automated reminder about outstanding document requests. The reminder emails are automatically sent a week before the due date of a request. If several document requests in one application are due in one week then one email containing a list of all these requests will be sent. The template used for this email can be found under the “IT service automated letters” category, it is called “ADRRL Admission Document Request Reminder Letter”

    image-20241216-210333.png

    Two document tags can be used in this template along with some other commonly used document tags

    1. [DOCUMENTLIST] - the list of document requests. This tag contains HTML code with an unstyled list of document names as they appear on the Application Portal

    2. [APPLICANTPORTALLINK] - link to the Application Portal. This is an HTML anchor element with URL

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