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Set or Reset Password
Set or Reset Password
Change Password
- Go to https://onlineservices.concordia.ab.ca
- Click on "My Account" → "Change password and MFA"
- Login into your account
- Type in the new password and confirm it by retyping it
- Click on Submit
Reset Password
If you don't know your password (forgotten it or you never used one before)
- Go to https://onlineservices.concordia.ab.ca
- Click on "My Account" → "Change password and MFA"
- Click on "Forgot your password?"
- Input you CUE email address or personal email on record
- Input your Date of Birth
- Click on "Email me a reset link"
- If prompted provide MFA authentication
- Go to your personal email and open the password reset email.
- Click on the link
- Type your new password and confirm it by reentering it.
- Click on Submit
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