/
Set or Reset Password

Set or Reset Password

Change Password

  1. Go to https://onlineservices.concordia.ab.ca
  2. Click on "My Account" → "Change password and MFA"
  3. Login into your account
  4. Type in the new password and confirm it by retyping it
  5. Click on Submit


Reset Password

If you don't know your password (forgotten it or you never  used one before)

  1. Go to https://onlineservices.concordia.ab.ca
  2. Click on "My Account" → "Change password and MFA"
  3. Click on "Forgot your password?"
  4. Input you CUE email address or personal email on record
  5. Input your Date of Birth
  6. Click on "Email me a reset link"
  7. If prompted provide MFA authentication
  8. Go to your personal email and open the password reset email.
  9. Click on the link
  10. Type your new password and confirm it by reentering it.
  11. Click on Submit

Related content

Use mail merge with a delegated mailbox
Use mail merge with a delegated mailbox
Read with this
Set or Reset Password for Student Club or Role Account
Set or Reset Password for Student Club or Role Account
More like this
Changing/expiring passwords with Single Sign On
Changing/expiring passwords with Single Sign On
More like this
How do I access Google services?
How do I access Google services?
More like this
How do I get an account?
How do I get an account?
More like this
How do I access my email?
How do I access my email?
More like this